June 1, 2020 – Lean Fail Mark DeLuzio and Connected Commerce Jake Ward

June 1, 2020 – Lean Fail Mark DeLuzio and Connected Commerce Jake Ward

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Mark DeLuzio – President and CEO at Lean Horizons Consulting

You cannot tell me moving your factories 8,000 miles away
from your customers is good for them! 

Mark C. DeLuzio, known as a Pioneer of Lean and the principal architect of the Danaher Business System (DBS), serves as a trusted advisor to senior leaders in global organizations whose financial and operational metrics have flatlined. Leveraging his unmatched and inventive experience, DeLuzio helps them think differently about how to optimize their approach systemwide. For his winning record in transforming companies and facilitating non-zero-sum game deals, Mark also served on the board of Hillenbrand Inc. for eleven years. In 2007, Mark was inducted into the Shingo Academy for his contribution to the Lean movement. Following the success of his first book, Turn Waste into Wealth: How to Find Cash in Every Corner of the Company, his latest book, Flatlined: Why Lean Transformations Fail and What to Do About It, draws on the his experience as the original pioneer of the most successful Lean business system next to Toyota, as well as his progress over the past 18 years in helping companies replicate what Danaher achieved.

Jake Ward – President of the Connected Commerce Council (3C)

Our #1 piece of advice to all small businesses is to take stock
of your business model and how you can make it more resilient. 

Jake Ward is President of the Connected Commerce Council (3C), a membership organization for small businesses empowered by digital tools and technology. Prior to founding the Connected Commerce Council, Jake was a Co-founder and CEO of the Google-funded trade group Application Developers Alliance, the world’s leading advocate for software developers, and Forward Strategies. He is also an Advisory Council Member for Data Catalyst, a non-profit organization working to inform and shape data privacy policies that provide both meaningful protection and promote economic and social good. Ward is a frequent presenter at industry conferences and contributor to news stories and editorials. Jake has also testified before the U.S. House of Representatives on behalf of small business interests.