
04 Sep September 4, 2025 – Market Place Safety Jeremy Gottschalk and Signal Wire Sean Heiney
Jeremy H. Gottschalk – Founder & CEO of Market Place Risk and Author of “Bulletproof Your Marketplace: Strategies for Protecting Your Digital Platform“
What happens when you integrate these Gen AI tools like ChatGPT to
help you communicate faster, or create profiles or message one another?
Right then that’s not the user’s not generating that. The platform’s not
generating that, but the platform integrated that tool that generated
that. So do you still have this magic protection under CDA 230? We
don’t know the answer to that.

Jeremy Gottschalk
Jeremy is a distinguished expert in the technology industry with over two decades of experience advising and counseling tech companies, including online marketplaces and digital platforms. His expertise lies at the intersection of risk management, trust & safety, regulatory compliance, and legal strategy. With a unique blend of legal expertise, business acumen, and technological insight, Jeremy is a thought leader and innovator in the marketplace and digital platform ecosystem, dedicated to helping companies navigate a complex and rapidly evolving landscape while driving growth and success. Driven by his passion for technology, Jeremy founded the Marketplace Risk platform (www.marketplacerisk.com), which has become the premier resource for education, networking, and collaboration for marketplaces and digital platforms worldwide. Through global conferences in Austin, London, New York City and San Francisco, cutting-edge virtual content, thought-provoking podcasts, blogs, consulting, and legal services, Marketplace Risk empowers online marketplaces and digital platforms to safeguard their communities, protect their companies, and contribute to a safer internet. As the founding Executive Director of the Marketplace Industry Association, Jeremy is committed to representing, educating, and advocating for the benefit of the marketplace and digital platform ecosystem. He also serves on the board of directors of various tech companies and nonprofits, including the Committee on Sustainability Assessment, which accelerates sustainability in agriculture through mutual partnerships and assessment tools that advance the understanding and management of social, economic, and environmental impacts.
Sean Heiney – Founder and COO at SignalWire
We had literally a million downloads a day of this free software and 20,000 active developers… and that puts us in a very powerful position.

Sean Heiney
Sean Heiney is a seasoned executive, entrepreneur, and technologist with a proven track record of launching and scaling products from concept (V1.0) to multimillion-dollar ARR and IPO. He brings deep expertise across network security, cybersecurity, telecommunications, enterprise infrastructure, SaaS, open source, cloud platforms, AI, and voice/video communications. Over his career, he has successfully raised $50M+ from top-tier Silicon Valley VCs and driven multiple exits, cementing his reputation as a hands-on leader who bridges technical innovation with customer-focused execution. As Co-Founder and COO of SignalWire, Sean helped build one of the most advanced CPaaS (Communications Platform as a Service) startups from the ground up. He defined the company’s go-to-market strategy, led marketing, sales, and product management operations, and played a pivotal role in driving substantial year-over-year growth. Under his leadership, SignalWire secured over $42M in funding (Seed through Series B) from elite Silicon Valley investors and expanded rapidly in the competitive cloud communications market. Previously, Sean served as Vice President of Strategy at Barracuda Networks, where he launched five successful products that collectively generated over $200M in ARR. He also played a key role in the company’s IPO messaging and scaled its digital presence to millions of views and engagements. Earlier, as Director of New Products, he established Barracuda’s Ann Arbor R&D center and drove innovation across multiple product lines. Sean is a lifelong innovator. In his early career, he founded and sold a community ISP to Earthlink, built a Bulletin Board System at age 12, created an instant messaging client later acquired by AOL, and launched Periscan, an early SaaS security company sold in 2005. Today, Sean is recognized for his X-factor leadership style, combining strategic vision with executional grit and his ability to craft unique messaging, products, and growth strategies that resonate deeply with customers. He thrives in early-stage and growth-stage environments, building high-performing teams, category-defining products, and differentiated brands in highly competitive markets.