18 Feb February 21, 2017 – Lean Healthcare Mark Graban & Minority Coach Peter A. James
Mark Graban is an internationally-recognized expert in the field of “Lean Healthcare,” as a consultant, author, keynote speaker, and blogger. Mark is also the Vice President of Improvement & Innovation Services for the software company KaiNexus. He is the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award, the first healthcare book to win this award, and is being translated into eight languages. Mark has also co-authored a second book, titled Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, which was released in June 2012 and also a Shingo Research Award recipient in 2013. A newly revised and condensed edition, The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization was released in August, 2013. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation. Mark has worked in automotive (General Motors), the PC industry (Dell), and industrial products (Honeywell). At Honeywell, Mark was certified as a “Lean Expert” (Lean Black Belt). Since August 2005, Mark has worked exclusively in healthcare, where he has coached leaders, staff, and teams at client sites around the world, including medical laboratories, hospitals, and primary care clinics. From June 2009 to June 2011, Mark was a Senior Fellow with the Lean Enterprise Institute, a not-for-profit educational organization that is a leading voice in the Lean world. Mark served as the LEI’s “Chief Engineer” for healthcare activities, including workshops, web & social media, and other publications. Mark is a popular speaker at conferences and private healthcare meetings. Mark has spoken and coached organizations across the U.S., in multiple provinces across Canada, and other countries including Finland, Holland, Sweden, Japan, Thailand, and China. He has guest lectured at schools including MIT, Wharton, the UT Health Science Center Clinical Safety and Effectiveness course, and Ohio State University.
Peter A. James – Business & Leadership Coach ☆ Strategic-Growth Consultant ☆ MinorityCoach.com | HCGconsol.com
Peter A. James is passionate about helping Organizations, Startups, and Business-Minded Individuals increase sales and revenue through improved collaboration and teamwork. Peter provides onsite training, onsite workshops and individual and team coaching which focuses on strengthening your leaders and ultimately, your employees – which in turn, will increase sales and revenue. He is a student of company culture and leadership’s affect on it. As a result, he can provide specific insight that will allow you and your organization to breakthrough human capital barriers. Since 2009, Peter has worked with numerous companies and business professionals as they traverse various human capital obstacles and roadblocks, which prevent them from achieving success in their business. He is a Certified Leadership Coach and Employee-Engagement Consultant. Peter is an Entrepreneurship Professor and is getting his Ph.D.