Kay Kendall - CEO & Principal of BaldrigeCoach and Author of Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results
Kay Kendall is a passionate believer in the Baldrige Criteria. It is her mental model for how organizations can transform from being good to being “award worthy.” Using the Baldrige Excellence Framework, she works with organizations across all sectors, large and small, to help senior leaders create focus and alignment, and to engage their workforce to achieve exceptional results. As a Principal in BaldrigeCoach, Kay tailors each engagement to the unique strengths and challenges of that organization. Using proven change leadership techniques, she helps executives create a culture of continuous improvement and innovation. She also continues to give back to the Baldrige community as a volunteer by serving as an Alumni for the national program after serving as a Judge and an examiner. She also supports many of the other Baldrige-based programs as a technical editor and facilitates examiner training for some of these programs. BaldrigeCoach has had the privilege of working with 19 Baldrige Award recipients, 36 top-level state award recipients, and 12 AHCA/NCAL Gold Award recipients (the highest level award for the Baldrige-based program for the long-term care industry).
Dr. Susan Edelman – Author of Be Your Own Brand of Sexy: A New Sexual Revolution for Women and Adjunct Clinical Associate Professor at Stanford University School of Medicine
Dr. Susan Edelman is a psychiatrist and an Adjunct Clinical Associate Professor at Stanford. Over the last 30 years of private practice, she has realized a dangerous trend. Despite advances, women across generations still struggle with having a voice and standing up for themselves. Women think it’s getting better, but it’s not. That same struggle is why women don’t get what they want from men. Dr. Edelman’s patients deserve better–and this is not just a problem for her wonderful patients. It’s global, and she wants a new revolution to create change. Called “the dating bible” by Bestsellersworld.com, her new book, “Be Your Own Brand of Sexy” has won 14 awards, including the Grand Prize of the Beverly Hills International Book Awards, the 2015 Readers’ Favorite Silver Medal Winner in the Non-Fiction, 1st Place Award Winner in the 2016 Feathered Quill Book Awards Program in the Best Self-Help Category, the 2015 USA Best Book Awards Finalist in the Self-Help, and 1st Place in the 2016 Feathered Quill Book Awards Program for the Best Self-Help Category.